About Us
Welcome to MLK Impact, your trusted consultancy in the gambling industry.
We prioritise enhancing the customer experience every step of the way. We understand the operational and cost challenges with achieving this. So we have partnered with key companies to streamline processes and create significant cost savings. Discover more in our Services and Partners section.
Services
MLK Impact provides specialised consultancy services for gambling operators.
We streamline business costs with innovative tools that handle large departmental tasks efficiently. We enhance onboarding to ensure customers have the best first experience with your brand. We also focus on retaining customers and increasing their lifetime value (LTV) revenue. Our ethos: "To make every visit count."
Overview
MLK impact is a newly established consultancy specialising in the gambling industry. Headed by an innovative and commercially driven senior leader with 20+ years of strategic and operational experience in all areas of sports, casino and bingo businesses. Our founder brings expertise in the sector, particularly in CRM, customer experience, and operational areas of online gambling companies. We are dedicated to streamlining business costs and resources for operators while focusing on delivering the best possible customer experience.
Some of our recommended partners
